Logistics, Sales and Customer Support Specialist

| Bucuresti, Romania

Logistics, Sales and Customer Support Specialist

We believe warmth is a key of life, thus TESY has focused its desire, drive and innovation to offer the best heating and water heating appliances.

For more than 25 years TESY has been one of the most innovative and leading companies in the production of water heating boilers and electrical heating appliances in Europe. TESY has presence in over 50 countries, 4 continents and it has more than 850 dedicated and motivated employees around the world. 

The drive to give more to our clients has been the pillar of the company and a constant value in our dynamic development. TESY has changed the water heating boiler market not only in Bulgaria, but on a global scale as well.

We pride ourselves of being a fast developing and a growing company, with the aim to become one of the biggest producers of water heating boilers and electrical heating appliances in the world.

In order to continue our mission, we are looking for a motivated and dedicated person to work at the position of Logistics, Sales and Customer Support Specialist. 


Job profile:

-        Front-desk functions (phone calls, technical assistance – directs the call to the respective colleague; client support – claims);

-        Receiving & processing incoming orders, analyzing, measuring and organize by deadline;

-        Stock availability, validating and confirming orders and backorders to customers, reporting to customers orders below min order value;

-        Permanent communication with direct managers and customers for orders related issues, production, lead time;

-        Monitor all SAP documents related to orders and materials: sales and purchase orders,cancellation, BackOrders;

-        Consolidating orders/ shipments to reach costs efficiency and best organize;

-        Permanent communication with Logistics & Sales for any kind of issue related to orders, stock, transfers, measures, production, documents and deliveries;

-        Organizing shipments for all Romanian customers and sending related documents to customers;

-        Programming shipments to Romanian customers for unloading;

-        Preparing and sending pre-shipping advise to 3PL for capillary distribution and other related documents (delivery notes, POD, CMR);

-        Keeping files updated related to orders by customer, by drop point, etc;

-        Issuing all documents related to delivery process: outbound, inbound, delivery notes;

-        Responsible for data accuracy inside documents and report to the Line Manager;

-        VAT validation check and report to person in charge.


Job Requirements:

Education: University degree in economics/technology or other related field;

- Language skills: excellent English, both written and spoken;

- Professional experience: 

o Experience in a similar position, operational, logistics minimum 1 year;

o Experience with documents and invoices;

- Computer literacy: MS Office; ERP systems, preferably SAP;

- Inter-personal skills:

o Responsible, self-motivated and well-organized individual;

o Excellent communication and interpersonal skills;

o Ability to solve problems effectively and to meet deadlines;

o Ability to prioritize different tasks

o Outgoing, open and honest personality;

o Strong team player;


Join the team of TESY and in return you will be provided with:

- Opportunity to join an internationally recognized company with high working standards and collaboration with different teams and people;

- Individual career path – management and technical career growth, enhanced by learning and development programs and customized technical trainings;

- Healthy work environment – Additional medical insurance and Multi Sport card;

- Flexible working time;

- Corporate events and team-buildings;

- Career advancement in the company after shown results. 


If you are inspired by the opportunity to join us and believe that the position fits to your professional development, please send us your CV- recruitment@tesy.com.
Only short-listed candidates will be contacted. All applications will be treated with strict confidentiality.


    Director Human Resources


    T: +359 2 902 6606

    F: + 359 2 902 6660

    E: recruitment@tesy.com